Privacy Policy

Who this notice covers

This notice applies to the Vital Home Solutions website associated with vitalhomeinsights.com. For questions about this notice or privacy, call (614) 610-1414.

Forms and address autofill

The inquiry form asks for your name, property address, preferred contact information, sale timing, and optional notes. We use submitted details to understand your property, respond to your request, and follow up using your selected contact method. Sending an inquiry does not enroll you in automated marketing messages or commit you to a sale. Please do not include financial account numbers, identity documents, or other sensitive records.

Entries stay in this page until you select “Send my request.” That action sends the reviewed details through Web3Forms, which processes and stores the submission and delivers an email notification to our team. The form also sends an inquiry reference and the website address, without the page’s query string. The website code does not log form contents or store drafts in cookies or local storage. Clearing an unsent draft removes it from the page; it does not delete an inquiry already submitted. Your browser may separately retain autofill information.

The address fields support saved-address autofill when your browser provides it. Google address suggestions are currently disabled. The website does not send address queries to Google in this configuration.

Automated chat

The chat guide uses prepared answers in your browser. It does not connect you with a live representative or an external AI provider. Questions and answers remain in the current page, are not sent to our team, and are not saved as a chat history. Select Clear conversation to remove the visible messages. Please do not enter sensitive information.

Hosting, cookies, and third parties

The hosting service may process routine request information, such as IP address, browser details, requested pages, and access times, to deliver and secure the site. The hosting service may use necessary cookies or storage for security and operation. Those services manage their own retention and practices.

We use Web3Forms for inquiry delivery and storage, and our email provider to receive and manage notifications. Web3Forms and its service providers may process submission contents and request information, such as IP address, for delivery and spam prevention. Data may be processed outside your country. We have not added advertising trackers, analytics scripts, or a live-chat service.

Calls and external links

A call link opens your device’s calling application. Calls are separate from the inquiry form and chat; the business and telephone providers may process information associated with a call. This notice does not describe a call-recording or telephone-automation policy. Ask our team about those practices before providing sensitive information.

Other websites linked here have their own privacy practices.

Your choices and updates

You may browse without submitting information, clear unsent form details or the chat, manage browser autofill, or contact us by phone. For questions, corrections, or deletion requests relating to an inquiry, call (614) 610-1414. Include your inquiry reference if available; do not send sensitive documents for an initial request.

Web3Forms is currently configured to retain submissions for up to three years unless deleted earlier; its free dashboard shows a shorter history window. Email notifications are separate copies that we retain as needed to respond, maintain relevant business records, and meet applicable obligations. Deleting a provider record does not automatically delete an email copy. Contact us about removing your information from the systems we control. This site is intended for adults considering a property transaction. We will update this notice when our practices change.